New Class Act in Gaithersburg, MD Closed now

Reviews about New Class Act

• ★ ★ ★ ★ ★

  August 14, 2020, by Shaista Farheen
  Store has beautiful varieties and very refreshing colors accordance with the season. Perfect seamstress who fixed my dress for free of cost. Outside seamstress cost a hemming on a dress for 60 to 80 bucks with a 3 layer gown. But every time I purchase a gown they have free alterations. Sales associates are very friendly and helpful.honestly I have never seen a store like that where you feel like home.very comfortable environment. They have wide range of catalogue from infants to mother of Brides/groom. I think this is their 15 year in business for same location. Would love to recommend people who are last minute shoppers. I love this store :)
• ★ ☆ ☆ ☆ ☆

  September 29, 2019, by A Google User
  The young lady was very helpful in regards to helping me find a dress. When it was time to make a choice, I felt rushed and pressured to purchase the dress. When I asked about their return policy, she changed the subject and offerred a small discount. I purchased the dress and it stayed in the store for alterations. That evening I realized the dress was the wrong type for the occassion I was going to and arrived at the store when they first opened the next day to get a refund. I asked the lady for a refund, and she got loud with me and said "NO REFUND! IT'S WRITTEN ALL OVER THE STORE! NO REFUND!" I said, ma'm I havent worn the dress, you still have it...it's right behind you. Plus when I asked you about your refund policy yesterday you changed the subject!" She gave the excuse that she was tired, and wasnt thinking clearly, and told me no refund again. I was highly aggrivated, and upset that she tricked me into purchasing a dress that I couldnt wear, that they still had in the store, and caught an attitue. Now I'm short $204 with no dress to wear for my awards ceremony. Horrible experience shopping at this store. DONT GO. You will feel pressured to purchase something, and you wont be able to return it!